If you are anything like me, you love catching some delicious, fire-grilled chicken at Pollo Tropical. It’s one of those meals that hits the spot every time, whether you are in the mood for a quick lunch or a relaxed dinner.
But did you know you can really get rewarded for sharing your genuine feedback? Enter the PolloListens.com survey, a quick and simple way to let Pollo Tropical know how they’re doing—and snag a little bonus for yourself. I recently gave it a try and wanted to share my own experience. Spoiler alert: it was neat and easy, and the reward made it totally worth my time!
Pollo Cares Survey Rules & Guidelines
A purchase is essential in order to get the receipt/survey invitation.
Generally, you need to be at least 18 years old
Take the online survey within the allotted time after purchase (usually 2 days)
Only one participant per receipt
The PolloListens survey is typically not available to employees and their families
You must use the coupon within the allowed period of time, usually 30 days.
How to participate in the Pollo Tropical Survey?
First of all, visit the Pollo Tropical survey official portal at https://www.pollotropical.com/pollo-cares.
Select your preferred language to answer survey questionnaires.
Please select your visit location.
Choose an option around “What was your experience?”
Click on the Continue button to begin the survey
Now answer all the survey questions honestly.
At the end of the Pollo Tropical survey, submit it.
Complete the Pollo Listens Customer Satisfaction survey at pollolistens.com and receive a coupon for $2 off your next purchase (reward may vary, check receipt). Must have a recent purchase receipt to enter. Receipt valid for 2 days, coupon valid for 30 days.
PolloListens.com Survey Help
Phone Number (Toll-Free)
1 (855) 867-6556
Official Website
https://www.pollotropical.com
Online Contact
https://www.pollotropical.com/contact
Survey Official URL
https://www.pollotropical.com/pollo-cares or https://pollolistens.com
Social Media Links
Twitter
https://twitter.com/pollotropical
Instagram
https://instagram.com/pollotropical
Facebook
https://www.facebook.com/PolloTropical/
PolloListens Survey FAQs
What is the PolloListens.com Survey?
The PolloListens.com Survey is an online customer experience survey run by Pollo Tropical to gather feedback about your recent experience at their restaurants.
Who can participate in the survey?
Only legal residents of the USA who are at least 18 years old and have a recent Pollo Tropical receipt are allowed to participate.
What do I need to enter the survey?
Survey participants must have a valid purchase receipt from Pollo Tropical that contains a 16-digit survey code and a 5-digit pass code printed at the bottom of the purchase receipt.
How soon do I need to take the survey after my visit?
The PolloListens survey must be completed within 7 days of your restaurant visit; after that, the survey codes on your receipt will expire.
How do I access the survey?
Visit www.pollolistens.com, enter the required information, and follow the prompts to start answering questions about your visit.
What kinds of questions are asked in the survey?
Questions are typically about food taste, quality, staff behavior, restaurant cleanliness, the accuracy of your order, and your overall satisfaction.
Can I take the survey more than once?
Each purchase receipt can only be used for one survey entry, so only one survey per visit and receipt is allowed.
Are Pollo Tropical employees allowed to do the survey?
Employees of Pollo Tropical and their close family or household members are not eligible to participate in the Pollo Cares survey.
What do I get for completing the survey?
After submitting the PolloListens survey, you will get a coupon code for a reward (typically $2 off), which can be redeemed during your next visit, subject to the terms on your receipt.
How do I redeem my survey reward?
Write down the validation code you get after finishing the Pollo Tropical customer feedback survey on your receipt, then present that receipt with the code at your next visit to claim the reward.
