JCPenney SurveyMedallia allows all JCPenney customers to share their genuine feedback. The JCPenney customer satisfaction survey lets you win a 15% OFF coupon prize.
JCPenney’s department store is running an online survey to get customers’ opinions about their recent store visits. The survey should take no more than five minutes to finish.
Your honest feedback is vital for JCPenney to maintain high company standards and improve its services.
www.JCPenney.Com/SurveyRules & Guidelines
A participant must be a resident of the USA.
The age of the survey participant must be no less than 18 years.
A purchase is needed to participate in the JCP customer survey.
Visit the survey official website (www.jcpenney.com/survey) within seven days of receiving your receipt.
All those who are associated with the Administrator and Sponsor are not allowed to participate in the JCPenney customer feedback survey.
How to participate in the JCPenney Survey?
First of all, visit the JCPenney survey official portal at https://survey3.medallia.com/?StoreReceiptSurvey.
Select your preferred language to answer survey questionnaires.
Please enter the Access Code (22 Digit) located on your receipt.
Every successful JCPenney survey participant will get a 15% OFF coupon as a prize. But the limit is one winner per receipt. Sometimes, JCPenney might take you into the survey sweepstakes contest, so after completion of the JCPenney online survey, you will enter the JCPenney customer survey sweepstakes. Thus, if you are the lucky winner, you might get a $500 gift card.
Note: Winning the survey reward coupon is inevitable, but sometimes, you might get 15% off; in some cases, you get a 10% off coupon.
JCPenney Survey Help
Phone Number (Toll-Free)
Call 1 800 322 1189 for General Inquiries. Call 1 800 542 0800 for credit card assistance. 1 855 808 0330 For Questions Related To Sephora. Call 1 800 527 4438 for the gift registry phone number. Call 1 844 527 2775 for questions related to Gadgets & Appliances.
Official Website
http://www.jcpenney.com/
Survey Official URL
https://survey3.medallia.com/?StoreReceiptSurvey or www.JCPenney.Com/Survey
Social Media Links
Twitter
https://twitter.com/jcpenney
Instagram
https://www.instagram.com/jcpenney
Facebook
https://www.facebook.com/jcp
Youtube
https://www.youtube.com/jcpenney
www jcpenney com Survey MedalliaFAQs
1. What is the JCPenney Survey?
The JCPenney Customer Experience Survey is an online feedback program where customers can share their shopping experiences to help the store enhance its products and services.
2. How do I access the JCPenney Survey?
Go to www.jcpenney.com/survey and enter the 22-digit access code found on the recent purchase receipt to start the survey.
3. Who is eligible to participate in the survey?
Survey Participants must be at least 18 years old and legal residents of the USA, with a recent JCPenney purchase receipt containing a survey code.
4. Is a purchase required to enter the survey?
Yes, a purchase is needed, and the unique JCPenney survey code from the receipt is needed to start the survey online.
5. What kind of questions does the survey ask?
The JCPenney Guest feedback survey asks about store cleanliness, product availability, staff behavior, checkout efficiency, and overall satisfaction based on your recent store visit.
6. How long does it take to complete the survey?
The JCPenney survey typically takes about four minutes to finish.
7. In which languages is the JCPenney survey available?
The JCPenney Online survey can be completed in English or Spanish to accommodate different customers.
8. What rewards do participants receive for completing the survey?
Customers who complete the JCPenney Medallia survey usually receive a 10% or 15% off coupon for their next JCPenney purchase, valid for a limited time.
9. How do I redeem my survey coupon?
After finishing the JCPenney guest feedback survey, the coupon code will be displayed or printed on your receipt and can be redeemed within 30 days in-store or online.
10. Are there any restrictions on survey coupons?
Yes, the coupon cannot be redeemed for cash and is only available to United States residents. Employees or close family members of JCPenney are not eligible to participate.
